Appointments

How To Request An Appointment

You can make an appointment in the following ways:

We offer appointments which patients can book up to 4 weeks in advance.

We operate a daily triage system; this means that we will have a GP on-call for on the day emergencies, this is not for acute conditions.

Appointments can be in the form of a face-to-face consultation or a telephone consultation. Please inform us when booking appointments if you have more than one concern, as a longer time slot may be required.

Online Services

Patients can sign up to be an ‘online user’, which will enable you to book appointments via our patient online services. To register for online services, please complete our registration form, you will then be required to please bring photographic ID to reception.

Improved Access Clinics

We may also book an appointment for you in our Improved Access Clinics; these are available at GHAC, Brockworth Surgery and Hucclecote Surgery and are available Monday to Friday between 18:30 to 20:00 and on Saturday mornings 08:00 to 12.30.

You will be asked for your consent when you book, and again when you arrive for your appointment.  If you later change your mind and do not consent to your record being accessed, you cannot be seen, as the doctor will need access to your medical records to be able to carry out a safe consultation.

Text Message Reminders

If you have registered your mobile phone number with us, you will receive a text message informing you of your appointment and you will also, receive a reminder 24 hours prior to your appointment.

Cancelling Appointments

Please remember to cancel appointments if you no longer require them.

Important Information

Some of our GPs are located on the first floor; if you cannot manage the stairs please let reception know, as you may need to be re-registered with one of our other GPs who are located on the ground floor.

The practice offers primary care for medical conditions that can be treated by a GP.

We encourage patients to self-manage minor common medical problems for example colds, vomiting & diarrhoea, sore throats etc by visiting a local pharmacist. For more information and help with minor illnesses or injuries, please visit our Treatment Room.

We cannot determine if bones are broken, as we have no diagnostic equipment on site.